Supporting Library Users with Hidden Disabilities

A Cilip CDEG professional development day

This event has already taken place. View upcoming events

Wed, 2nd Sep 2015 - 10:00am to 4:00pm

This professional development day will consider support for a range of hidden disabilities including:

  • autism, aspergers
  • dyslexia, dyspraxia
  • hearing impairment, visual impairment
  • mental health and illness, anxiety & depression
  • chronic conditions eg. Myalgic Encephalomyelitis (ME)

The day will include a tour of the University Library and its social learning spaces, refurbished in 2014.

Who should attend?

All staff who support library users including library, ILT and IT staff, from all sectors (HE, FE, school, public, special)


10.00 – 10.30

Arrival & coffee

10.30 – 10.40

START. Welcome to Portsmouth. Housekeeping notes

10.40 – 11.00

Session 1: Introduction & icebreaker activity sharing disability disclosure and data protection procedures

11.00 – 11.25

Session 2: Supporting users with chronic conditions eg. Myalgic Encephalomyelitis (ME). Sally Callow, University Library.


11.25 – 11.40

Coffee break.

11.40 – 12.05

Session 3: Supporting customers with visual impairments in public libraries. David Percival, Learning and Engagement Manager,Library and Archive Services,  Portsmouth City Council.

12.05 – 12.30

Session 4: Supporting users with autism & Aspergers syndrome. Alex Walker, Autism Hampshire & University of Portsmouth Additional Support and Disability Advice Centre (ASDAC)

12.30 – 12.55

Session 5: Digital accessibility: EA Draffen, Southampton University School of Electronics and Computer Science.

12.55 – 13.55


Display from assistive technology vendor Keytools. Literature table (e.g. supplier catalogues, articles on library anxiety, the view on disability support from an FE college).

13.55 – 14.20

Session 6: LIBRARY TOUR Colour coding.Roaming. Led by Annushka Donin, University Library

14.20 – 14.45

Session 7: Hidden disabilities and hidden solutions: tools to make support more mainstream.

Alistair McNaught, JISC Subject Specialist (acessibility and inclusion)

14.45 - 15.20

1500 - 1530 pm Session 8: Supporting users with mental health and illness:anxiety and depression; bibliotherapy. Rebecca Dickinson, Counsellor, University of Portsmouth.

15.20 – 15.50

Tea and plenary



University of Portsmouth Library

Cambridge Road
PO1 2ST Portsmouth

United Kingdom

Event Format