Big impact, low budget marketing for libraries in uncertain times‬

This event has already taken place. View upcoming events

Thu, 12th Oct 2017 - 9:30am to 4:30pm


9.30am: Registration


Morning – Thinking within a low budget - Marketing concepts and libraries


10:00 Welcome and introduction

10.15  Marketing in an era of sustained cost reduction. Making it possible.

10.30  How to really get attention - using value for impact

11:15  Coffee

11.30 Grouping your users for marketing communications - making sure someone is listening

12.00 Developing effective marketing messages targeted at specific user groups - what should we say to them?

12:30 Lunch


Afternoon: - Action within a low budget - Developing your marketing insights with as little cost as possible


13:15 Thinking about implementing your marketing ideas from this morning - the importance of preparing the way

13.45 Choosing your priority groups for marketing effort

14.45 Tea and Coffee Break

15:00 A plan for marketing messages and how to get them to users without huge expenditure

15.50 Making it all happen with impact

16:10 Discussion around implementing marketing activities

16:30 Close‪


  • photo of Terry Kendrick

    Terry Kendrick

    Terry Kendrick has over 30 years' experience of delivering information and marketing training courses. These have been attended, in total, by over 1,000 library and information staff.

    Originally qualified as a librarian, Terry runs his own information and marketing training and consultancy company - Information Now Ltd - which was established in 1989. He specialises in strategic marketing (planning facilitation and training), strategic risk management, management consultancy skills, internet search techniques and competitive intelligence.

    In addition to information activities Terry has in the past been Director of the MBA Programme at the University of East Anglia and Director of Executive Education at Leeds University Business School. In his freelance information and marketing activities Terry has worked on projects in over 20 countries.

    Terry is a CILIP Onsite trainer, presenting a number of tailored programmes for organisations. He has also written articles on marketing planning and is the author of Developing strategic marketing plans that really work: a toolkit for public libraries published by Facet.


7 Ridgmount Street
WC1E 7AE London

United Kingdom