Customer Focus, Service Design and Marketing blog posts
The first UK wide Libraries Week took place from 9-14 October 2017. Save the date, because everybody’s favourite week will return from 8-13 October 2018!
Exploring the meaning of 'value' to stakeholders in the library and information research field.
Helpful hints from Robin Rice and John Southall to guide you through a difficult reference interview
A collaborative project to introduce iPads as a therapeutic resource at Dudley and Walsall Mental Health Partnership highlights the valuable role that library services can play alongside clinical and non-clinical departments, explain Kal Dhanda and Emily Johnson.
Wendy Morris explains how a joint reading project at Kingston University to make students feel part of their new community has raised the profile of library services and is growing into partnerships in the community and with other universities.
The Bodleian Libraries’ new Weston Library reopened to readers in 2014 following a three-year, £80 million refurbishment.
Victoria Treadway et al report on an NHS/public library partnership project between Wirral University Teaching Hospital NHS Foundation Trust and Wirral Council to support the wellbeing of people living with dementia, creating reminiscence boxe
Craig Menzies reports on how Macmillan Cancer Support has been working with Glasgow’s library service to provide practical and emotional support and access to quality information to those living with cancer.
I’ve written about altmetrics for library and information professionals previously for this blog and why it should matter for them.