Good practices for knowledge sharing and collaboration

Successful knowledge sharing and collaboration practices draw on behavioural, procedural and technological skills, and indeed are often driven by Human Resources or Information Technology departments within organisations.

Learning outcomes

Library and Information Professionals are well placed to lead by example in how they share knowledge and collaborate within and across organisations, and also to guide and facilitate such practices amongst their end-users.
By the end of the course participants will have:

  • Enhanced their own knowledge sharing and collaboration practices.
  • Learnt how to create and encourage such practices within their organisation.
  • Identified opportunities for supporting the creation and enhancement of such practices across business and professional organisations in which they are involved.

This programme will be of benefit to Library and Information Professionals working in academic, public and private sector organisations that wish to create or increase the effectiveness of knowledge sharing and collaboration practices. Please note that no prior knowledge of the knowledge management material covered is assumed and all jargon will be explained in simple terms.

Sample programme

  • Clarifying how knowledge sharing / collaboration will support the goals of individuals’ organisations.
  • Understanding current knowledge sharing / collaboration practices and technologies available within individuals’ organisations and the gap to be addressed.
  • Developing awareness of the behavioural factors affecting knowledge sharing / collaboration and how to influence them.
  • Understanding principles, guidelines and tools for knowledge sharing / collaboration through the use of case studies and interactive exercises for:

             Capturing knowledge (learning and insights).
             Carrying out ‘After Action Reviews’ and other forms of ‘before, during and after’ learning.
             Creating and sustaining Communities of Practice / Interest.

  • Identifying individual participants’ sphere of influence and goals for knowledge sharing / collaboration, supported by the development of individual action. plans.

Related knowledge and skills

About the trainer

Elisabeth Goodman

Photo of Elisabeth Goodman

Elisabeth Goodman (BSc Biochemistry, MSc Information Science) has 25+ years experience in Information Management and Business Consulting in Pharmaceutical R&D.  She co-led SmithKline Beecham Information Management’s organisational Knowledge Management strategy and later joined an internal GSK business consulting team to foster knowledge working within the team and more widely.  Elisabeth now runs RiverRhee Consulting, whose primary aim is to create exceptional managers and teams.